Notice Informing Individuals about Nondiscrimination and Accessibility Requirements and Sample Nondiscrimination Statement: Discrimination is Against the Law

Ste. Genevieve County Memorial Hospital and Clinics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ste. Genevieve County Memorial Hospital and Clinics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

• Access to signs to communicate or sign language resources
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
• Interpreters through online resources
• Information written in other languages

If you need these services, staff can follow our interpreter services policy or contact the Quality Department.

If you believe that Ste. Genevieve County Memorial Hospital and Clinics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Hirshel Parker, Quality Director, 800 Ste. Genevieve Drive, Ste. Genevieve, MO 63670. Phone 573-883-4430 or fax 573-883-4411, or via email at hparker@sgcmh.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, The Quality Department is available to help you.

English
ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call (888) 808.9008 (TTY: 1-800-735-2966).
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Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Chinese
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-(888) 808.9008（TTY: 1-800-735-2966).
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Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Serbo-Croation
OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-(888) 808.9008 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-735-2966).
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German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Arabic
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-(888)808.900 (رقم هاتف الصم والبكم 1- (TTY: 1-800-735-2966).
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Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-(888) 808.9008 (TTY: 1-800-735-2966)번으로 전화해 주십시오.
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Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-(888) 808.9008 (телетайп: 1-800-735-2966).
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French
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-(888) 808.9008 (ATS :1-800-735-2966).
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Tagalog (Filipino)
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Pennsylvanian Dutch
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Persian (Farsi)
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-(888)808.9008 (TTY: 1-800-735-2966) تماس بگیرید.
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Cushite
Not available
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Portuguese
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-(888) 808.9008 (TTY: 1-800-735-2966).
Amharic
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-(888) 808.9008 (መስማት ለተ TTY: 1-800-735-2966

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Ste. Genevieve County Memorial Hospital and Clinics works with The Compliance Team and any complaint unresolved by Ste. Genevieve County Memorial Hospital and Clinics can be reported to the Compliance Team 215-654-9110, or in writing at PO Box 160, Spring House, PA 1947 or online at http://www.exemplaryprovider.com/contact.aspx