Notice Informing Individuals about Nondiscrimination and Accessibility Requirements and Sample Nondiscrimination Statement: Discrimination is Against the Law

Ste. Genevieve County Memorial Hospital and Clinics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ste. Genevieve County Memorial Hospital and Clinics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Ste. Genevieve County Memorial Hospital and Clinics Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Access to signs to communicate or sign language resources
Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:
Interpreters through online resources
Information written in other languages


If you need these services, staff can follow our interpreter services policy or contact the Quality Department.

If you believe that Ste. Genevieve County Memorial Hospital and Clinics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Missy Sutton, Quality Director, 800 Ste. Genevieve Drive, Ste. Genevieve, MO 63670. Phone 573-883-4430 or fax 573-883-4411, or via email at msutton@sgcmh.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, The Quality Department is available to help you.


English
Appendix B to Part 92—Sample Tagline Informing Individuals with Limited English Proficiency of Language Assistance Services
ATTENTION: If you speak [insert language], language assistance services, free of charge, are available to you. Call (888) 808.9008 (TTY: 1-800-735-2966).
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Spanish
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Chinese
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-(888) 808.9008(TTY: 1-800-735-2966).
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Vietnamese
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Serbo-Croation
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-(888) 808.9008 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-735-2966).
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German
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Arabic
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-(888)808.900 (رقم هاتف الصم والبكم: 1- (TTY: 1-800-735-2966).
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Korean
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-(888) 808.9008 (TTY: 1-800-735-2966)번으로 전화해 주십시오.
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Russian
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-(888) 808.9008 (телетайп: 1-800-735-2966).
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French
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-(888) 808.9008 (ATS :1-800-735-2966).
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Tagalog (Filipino)
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Pennsylvanian Dutch
Appendix B to Part 92--Sample Tagline Informing Individuals with Limited English Proficiency of Language Assistance Services
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Persian (Farsi)
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-(888)808.9008 (TTY: 1-800-735-2966) تماس بگیرید.

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Cushite
Not available
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Portuguese
Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-(888) 808.9008 (TTY: 1-800-735-2966).
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Amharic

Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency of Language Assistance Services
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-(888) 808.9008 (መስማት ለተ TTY: 1-800-735-2966

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Ste. Genevieve County Memorial Hospital and Clinics works with The Compliance Team and any complaint unresolved by Ste. Genevieve County Memorial Hospital and Clinics can be reported to the Compliance Team 215-654-9110, or in writing at PO Box 160, Spring House, PA 1947 or online at http://www.exemplaryprovider.com/contact.aspx
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