Notice Informing Individuals about Nondiscrimination and Accessibility Requirements and Sample Nondiscrimination Statement: Discrimination is Against the Law

Ste. Genevieve County Memorial Hospital and Clinics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ste. Genevieve County Memorial Hospital and Clinics does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Ste. Genevieve County Memorial Hospital and Clinics Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Access to signs to communicate or sign language resources
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Interpreters through online resources
  • Information written in other languages
If you need these services, staff can follow our interpreter services policy or contact the Quality Department.

If you believe that Ste. Genevieve County Memorial Hospital and Clinics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Hirshel Parker, Quality Director, 800 Ste. Genevieve Drive, Ste. Genevieve, MO 63670. Phone 573-883-4430 or fax 573-883-4411, or via email at You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, The Quality Department is available to help you.

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call (888) 808.9008 (TTY: 1-800-735-2966).
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-(888) 808.9008 (TTY: 1-800-735-2966).
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-(888) 808.9008(TTY: 1-800-735-2966).
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-(888) 808.9008 (TTY: 1-800-735-2966).
OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-(888) 808.9008 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-800-735-2966).
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-(888) 808.9008 (TTY: 1-800-735-2966).
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-(888)808.900 (رقم هاتف الصم والبكم 1- (TTY: 1-800-735-2966).
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-(888) 808.9008 (TTY: 1-800-735-2966)번으로 전화해 주십시오.
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-(888) 808.9008 (телетайп: 1-800-735-2966).
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-(888) 808.9008 (ATS :1-800-735-2966).
Tagalog (Filipino)
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-(888) 808.9008 (TTY: 1-800-735-2966).
Pennsylvanian Dutch
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-(888) 808.9008 (TTY: 1-800-735-2966).
Persian (Farsi)
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-(888)808.9008 (TTY: 1-800-735-2966) تماس بگیرید.
Not available
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-(888) 808.9008 (TTY: 1-800-735-2966).
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-(888) 808.9008 (መስማት ለተ TTY: 1-800-735-2966

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at

Ste. Genevieve County Memorial Hospital and Clinics works with The Compliance Team and any complaint unresolved by Ste. Genevieve County Memorial Hospital and Clinics can be reported to the Compliance Team 215-654-9110, or in writing at PO Box 160, Spring House, PA 1947 or online at
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